Federal Foreclosure Relief Program Still Troubled
I have written several times about the problems with the federal foreclosure relief program (called HAMP), but the bad news just continues to be reported. Today, two separate reports discussed the difficulties many homeowners are facing when trying to get a mortgage modification.
On MSNBC's website, there is a long report documenting the backlogs, communications problems, and failures to follow the HAMP guidelines that plague the program. The report explains that the different departments within loan servicing companies that handle the loan modification and foreclosures often do not communicate with each other and, as a result, the loan modification efforts do not necessarily stop the foreclosure process. Even Homeowners who believe they are working with the servicer on a loan modification are getting foreclosure notices on a frequent basis.
Bob Sullivan's blog post , also on MSNBC's website this morning, takes the explanations to a more personal level. It describes the experience of a couple from Pennsylvania who, despite doing everything asked of them in their trial loan modification, received a foreclosure notice. While this report is not unusual, the story itself highlights a problem that has received very little attention. The couple obtained a trial loan modification that reduced their mortgage payment by $2,000 per month. They made the payments for the 3-month trial period, but then had to work through all of the paperwork red tape for another 7 months. At that point, the couple received a foreclosure notice that indicated that their loan balance was then $20,000 more (thanks to the $2,000 per month reduction in payments, plus penalties and fees) than it had been at the beginning of the trial modification period. During their 10-month ordeal, the mortgage company reported to the credit rating agencies that the couple had made only partial mortgage payments, which caused a massive drop in their credit scores. The credit score drop caused their credit card interest rates to skyrocket, so they had a new problem on their hands.
If you live in Tennessee and are facing these kinds of problems, we may be able to help. As the stories about the problems with HAMP point out, you need to be diligent in working with your mortgage company to make sure both the loan modification and foreclosure departments are working together.